RRC Enterprise Resource Planning (ERP) Functional Lead

POSITION:           RRC Enterprise Resource Planning (ERP) Functional Lead
REPORTS TO:     Director, Car Shop
DEPARTMENT:    Remanufacturing and Repair Centre (RRC)
LOCATION:          North Bay
REFERENCE:      390-39-26
SALARY:              $88,868 - $104,546

WHO WE ARE:
Ontario Northland Transportation Commission (ONTC) is an Agency of the Province of Ontario that provides efficient and vital transportation services. We are a modern, forward-thinking organization focused on providing safe and reliable transportation services. ONTC has a rich history of over 120 years and strong connections to the communities we serve. With over 1000 skilled professionals, we work together to enhance transportation services and ensure that they are sustainable for future generations.  We offer a dynamic workplace culture, along with a competitive salary, excellent benefit package, a defined benefit pension plan, paid vacation, paid personal leave days and discounted transportation on our bus and passenger rail services. 

ACCOUNTABILITY STATEMENT:
The RRC ERP Functional Lead provides leadership for the implementation of manufacturing modules as well as guiding team members and the organization through the execution with an agile and innovative mindset. This role ensures effective delivery of manufacturing function implementation, seamless integration of processes into the ERP system, supports employee transitions, and oversees on-time ERP project completion.

MAJOR DUTIES/ RESPONSIBILITIES:

• Oversee ERP system customization and configuration to meet manufacturing and organizational requirements.
• Develop manufacturing-specific test cases and scenarios to integrate processes into the ERP system.
• Update documentation related to manufacturing configuration and customization changes.
• Collaborate with stakeholders to define project scope, objectives, and deliverables, and maintain project plans and schedules.
• Ensure compliance with industry standards, regulatory requirements, and best practices.
• Monitor project progress, resolve functional implementation decisions, and escalate issues as needed.
• Streamline cross-functional processes and engage stakeholders, including SMEs, during implementation phases.
• Review and verify existing processes and data for accuracy, consistency, and completeness.
• Eliminate duplicate records to prevent redundancies and map data fields for a smooth ERP system transition.
• Ensure sensitive data management complies with privacy regulations and implement audit trails.
• Conduct data integrity checks and resolve detected inconsistencies or anomalies.
• Define data and process ownership, access control policies, and compliance with ONTC policies.
• Develop and execute data migration strategies, including transformation, testing, and rollback plans.
• Validate migration accuracy and conduct final system tests.
• Implement data quality monitoring and continuous improvement processes in the ERP system.
• Provide end-user support during system implementation and post-implementation phases.
• Optimize the manufacturing module within the ERP system for efficiency and organizational alignment.
• Establish reporting mechanisms to track metrics, trends, and KPIs using the ERP system.
• Gather feedback from end-users to refine processes and training programs.
• Serve as the primary contact for manufacturing team members and address ERP-related issues until handover.
• Develop and conduct training programs to enhance manufacturing end-users' understanding of the ERP system.
• Lead post-implementation reviews to identify areas for improvement in processes and system use.

REQUIREMENTS:

• College diploma in Enterprise Resource Planning Systems, Business Administration or Information Technology
• 3 to 5 years of experience leading full cycle implementation of ERP projects 
• Experience in service delivery modernization initiatives
• Experience leading ERP implementation in a manufacturing sector is preferred
• Strong presentation/facilitation skills with the ability to communicate with varied audiences
• Knowledge of manufacturing processes and functional requirements, best practices and applicable legislation/regulations.
• Strong knowledge of ERP systems (e.g., SAP, Oracle, Microsoft Dynamics).
• Exceptional computer skills using Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Excellent project management skills, including the ability to manage multiple projects simultaneously.
• Strong analytical and problem-solving skills with the ability to assess needs and recommend appropriate solutions.
• Excellent communication, interpersonal and listening skills.
• Ability to work collaboratively with cross-functional teams and stakeholders.
• Commitment to health and safety

BACKGROUND INVESTIGATION: The successful candidate will need to pass the following clearances: criminal record check, employment references and education verification.

CLOSING DATE: April 28, 2025, no later than 11:59 p.m. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Qualified individuals are invited to apply in writing with a current covering letter and resume (provided in one document), stating reference name and number.  Visit our career website to apply: https://www.ontarionorthland.ca/en/careers

At Ontario Northland, we are committed to employment equity.  We value the unique skills and experiences each person brings to Ontario Northland and invite all interested individuals to apply and encourage applications from Indigenous peoples, racialized persons, women, persons with disabilities, and persons who identify as 2SLGBTQIA+.
Ontario Northland will provide accommodation to ensure barrier-free employment in accordance with the Canadian Human Rights Act and the Accessibility for Ontarians with Disabilities Act. You can request accommodation at any stage of the hiring process. If you require an accommodation, please contact Human Resources.

Les offres d'emploi sont également disponibles en français. Visitez notre site Web sur les carrières ou appelez le 1-800-363-7512, poste 394 pour plus de renseignements.